Frequently Asked Questions

Q: How are bamboo floors made? + Expand

A: Bamboo poles are split lengthwise, leaving crescent-shaped splits of bamboo. These splits are then run through a shaper to give them all a rectangular cross-section. These milled splits are then kiln-dried, color-selected and laminated together using a hot press and high-tech European glues. The resulting planks are then milled in a variety of ways to produce flooring to suit your needs.

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Q: How are the strips of bamboo joined and what is their overall appearance?+ Expand

A: Our bamboo floors are laminated with the vertical grain showing. This not only provides greater stability to prevent cupping and delaminating, but also allows for a more refined and even color. The vertical grain of our bamboo floors have been drop-tested and are rated harder than oak and maple.

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Q: What are engineered floors?+ Expand

A: Engineered floors signify the layers of the floor are cross-laminated. For example, the grain of the top “wear layer” runs north-south. The grain of the middle layer, or “core” runs east-west. The grain of “backing layer” once again runs north-south. All of our engineered floors come pre-finished with aluminum oxide and have square edges (no V-grooves to trap dirt and moisture).

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Q: What are the advantages of your engineered bamboo floors?+ Expand

A: Our engineered floors are made to create a floor that has maximum dimensional stability. Once the floor is put together, the force of the various cross-laminated layers averages out to zero, therefore, the floor is stable enough to “float” (see below), nail down or glue down. An engineered floor is less likely to be affected by temperature and humidity changes.

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Q: Are engineered floors the same as laminate floors such as Pergo?+ Expand

A: Absolutely not! Laminate floors are photographs of wood printed on plastic and glued to a particle-board plank. They cannot be refinished. Scratches and dings often go right through to the particle-board core inviting moisture problems and affecting longevity.

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Q: What are solid bamboo floors?+ Expand

A: The grain of a solid floor is oriented in one direction throughout the body of the plank. Whereas an engineered floor has a cross-laminated core, a solid floor does not. Solid floors must be nailed to a healthy panel substrate. Solid floors are cheaper to produce and therefore cost less. They are typically more aesthetically pleasing to a consumer who likes the notion of a 100% bamboo floor.

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Q: What does "HG" and "VG" mean when referring to the grain?+ Expand

A: Horizontal Grain (HG) bamboo floors and panels orient the wider horizontal edge of the splits upwards. HG bamboo makes the nodes of the bamboo more pronounced and bamboo-looking. Vertical Grain (VG) bamboo floors and panels orient the thinner edge of the splits upwards. The VG bamboo results in a more homogenous, less bamboo-looking element.

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Q: What is a “floating” floor?+ Expand

A: Engineered floors can be “floated.” This means that rather than nailing or gluing the planks to the subfloor, the boards are edge-glued together above an underlayment such as our recycled rubber-tire underlayment called RB Silent-Tread. A floor may be floated above a concrete subfloor, above radiant heat and in condominiums where a nail-down floor is either not possible or not permitted. Other advantages of a floated floor are that much less sound travels from the floor above to the living space below. Most walking sounds you hear from the floor above are transmitted through the floor, to the nails, into the joists and out through the ceiling of the floor below. A floated floor expands and contracts as one giant piece, not as individual boards.

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Q: What does “carbonized” mean?+ Expand

A: Carbonizing is a process wherein the bamboo is steamed at a higher temperature for a period of time, thereby changing the color of the sugars and starches in the wood. The result is a rich, coffee-and-cream color that runs through the entire thickness of the bamboo.

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